Daily Links and Deals: Millions of PCs ship with bloatware riddled with security flaws, say researchers

daily_links_1In today’s stories, all of that free software that comes with your PC may be a big security problem. Also, Myspace is hacked, mobile ad blocking is on the rise and Periscope is trying a new way to block trolls. In deals, you can get big savings on network storage and accessories.

Daily Links for Tuesday, May 31, 2016:

Millions of PCs ship with bloatware riddled with security flaws, say researchers (ZD Net) Used to be, you wanted all the software that came with a new PC. Now, it’s a liability.

Recently confirmed Myspace hack could be the largest yet (Techcrunch) Before you say who cares, if you used to have a Myspace account and haven’t upped your password game, you may be in trouble.

Ad blocking on mobile browsers nearly doubled last year, report finds (ZD Net) One-fifth of the world’s mobile users block ads. That’s impressive.

This Aboriginal Keyboard App Is Helping Preserve Indigenous Languages (Motherboard) These are the languages that tend to be in serious danger of going extinct. Is this a solution?

Periscope is using viewer juries to fight trolls (Engadget) This is an interesting idea. What do you think? Will this immediate action solve the troll problem? And is the jury big enough?

Deals of the Day:

Amazon’s selection of Kindle Daily Deals includes books by S.G. Redling, Alan Russell and The Cutting Room: Dark Reflections of the Silver Screen by Ellen Datlow  for $1.99.

In Today’s Deals, get 60% off network storage and accessories. Includes SanDisk micro SDs, SSD drives, travel routers and extenders and lots more goodies.

The Barnes and Noble Nook Daily Find is Mary and Lou and Rhoda and Ted: And all the Brilliant Minds Who Made The Mary Tyler Moore Show a Classic by Jennifer Keishin Armstrong for $1.99. The Romance Daily Find is Behind the Mask: Enter a World Where Women Make – and Break – the Rules by Emma Sayle for 99 cents.

Kobo’s Daily Deal is My Sister’s Keeper by Jodi Picoult for $1.99. The Extra Daily Deal is It’s All True by Juliana Macintyre for $1.99.

iTunes’ Weekly Bestsellers Under $4 includes Lemon City by Elaine Meryl Brown for 99 cents.

(A note on Daily Deals: All prices current at the time of posting and subject to change. Most items marked Daily Deals are good for only the day posted.

Many large promotions have discount pricing that is set by the publisher. This usually means that titles can be found at a discount price across most platforms (with iTunes sometimes being the exception). If you have a favorite retailer you like to patronize, check the title on that website. There is a good chance that they will be matching the sale price.)


Daily Links are interesting links I discover as I go about my online day. The frequency and number of links posted depend upon the daily news. I also post other, different links of interest on Twitter, Facebook, and on the Google Plus eBook Evangelist Page.

Daily Links and Deals: What are phone jammers trying to tell us?

daily_links_1Today, a story that makes us think about our obsessive use of cell phones and why people feel entitled to jam their signals. Also, articles on the stories newspapers publish, using Google maps offline, upcoming changes to Hulu and how your memory may jeopardize your security. In deals, a monochrome laser printer and a deal on an electric shaver (graduation gift time!).

Daily Links for Monday, May 30, 2016:

How to Use Google Maps Without An Internet Connection (Time) I wish I had known about this tip last weekend when I was tooling around an unfamiliar city.

How Many Stories Do Newspapers Publish Per Day? (The Atlantic) All of these are vying for your attention. Maybe this is why we can’t keep up!

Hulu may lose most of its anime catalog come June (update) (Engadget) For years, Hulu has been the go to  service for Anime. This change will be a big change to the landscape.

What are phone jammers trying to tell us? (ComputerWorld) I found this a somewhat provocative piece. How far would you go for some peace and quiet?

Why relying on your memory could compromise your security (The Next Web) Do we overestimate our memories in this department? Or is the sheer volume of passwords and their necessary complexity just too overwhelming?

Deals of the Day:

Amazon’s selection of Kindle Daily Deals includes the first five books in the Stacy Justice mysteries for $1.99 each.

In Today’s Deals, the Philips Norelco Electric Shaver 8950/90 and a Brother HL-L2380DW Wireless Monochrome Laser Printer.

The Barnes and Noble Nook Daily Find offers a collection of books honoring men at war for Memorial Day. The Romance Daily Find is Ever After by Odessa Gillespie Black for 99 cents.

Kobo’s Daily Deal is Cavendon Hall by Barbara Taylor Bradford for $2.99. The Extra Daily Deal is Midsummer Suspense Tales – Volume I Box Set by Asha King for $3.99.

iTunes’ Weekly Bestsellers Under $4 includes War by Sebastian Junger for $2.99.

(A note on Daily Deals: All prices current at the time of posting and subject to change. Most items marked Daily Deals are good for only the day posted.

Many large promotions have discount pricing that is set by the publisher. This usually means that titles can be found at a discount price across most platforms (with iTunes sometimes being the exception). If you have a favorite retailer you like to patronize, check the title on that website. There is a good chance that they will be matching the sale price.)


Daily Links are interesting links I discover as I go about my online day. The frequency and number of links posted depend upon the daily news. I also post other, different links of interest on Twitter, Facebook, and on the Google Plus eBook Evangelist Page.

Sunday Daily Deals: May 29, 2016

sportswriterDeals of the Day For Sunday, May 29, 2016:

Amazon’s selection of Kindle Daily Deals includes Over Time: My Life As a Sportswriter by Frank Deford for $1.99.

In Today’s Deals, get an iBobber Wireless Bluetooth Smart Fish Finder for iOS and Android devices. Also, get Godzilla for the PS4 for $17.

The Barnes and Noble Nook Daily Find is India’s Summer by Thérèse for $1.99.  The Romance Daily Find is Wishing on Buttercups by Miralee Ferrell for 99 cents.

Kobo’s Daily Deal is The Way of Kings: Stormlight Archive (Book 1) by Brandon Sanderson for $2.99.  The Extra Daily Deal is Dead Line (A Cal Murphy thriller) by Jack Patterson for $1.99.

iTunes’ Weekly Bestsellers Under $4 includes The Surgeon (Rizzoli & Isles #1) by Tess Gerritsen for $1.99.

(A note on Daily Deals: All prices current at the time of posting and subject to change. Most items marked Daily Deals are good for only the day posted.

Many large promotions have discount pricing that is set by the publisher. This usually means that titles can be found at a discount price across most platforms (with iTunes sometimes being the exception). If you have a favorite retailer you like to patronize, check the title on that website. There is a good chance that they will be matching the sale price.)


Daily Links are interesting links I discover as I go about my online day. The frequency and number of links posted depend upon the daily news. I also post other, different links of interest on Twitter, Facebook, and on the Google Plus eBook Evangelist Page.

Daily Links and Deals – The life-changing magic of tidying your tech: The KonTechie Method

daily_links_1Today, a look at tidying your tech that’s based on Marie Kondo’s best-selling book. Also, A Skype update for your tablet, a scary lesson about the internet from China and live content may be coming to the Amazon Fire TV. In deals, 80% off some great children’s books, deals on home electronics and a Anker PowerCore 10000 portable charger for $19.

Daily Links for Saturday, May 28, 2016:

Skype 7.0 for Android rolls out a tablet-friendly redesign (PC World) This update for Skypes supports tablets, material design and multipane window.

Amazon Fire TV update lays groundwork for more live TV streaming (Liliputing) Recent updates for the Fire TV add support for live streaming and live stations. Does this mean that Amazon is going to be offing live content soon?

The life-changing magic of tidying your tech: The KonTechie Method (CNET) If you have read Marie Kondo’s  The Life-Changing Magic of Tidying Up: The Japanese Art of Decluttering and Organizing, this article helps you apply those principles to the tech in your life.

China’s scary lesson to the world: Censoring the Internet works (Washington Post) Internet use in China is high, while at at the same time, censorship is flourishing….

Deals of the Day:

Amazon’s selection of Kindle Daily Deals features 80% off children’s books, including books by R.L. Stine, books by Rick Riordan. You can find books in both The Percy Jackson and Heroes of Olympus series as well as Sherman Alexie’s The Absolutely True Diary of a Part-Time Indian for just $1.99 each.

In Today’s Deals, the Ecosmart ECO 27 Electric Tankless Water Heater and  the SimpliSafe SSCS2 Simplisafe2 Wireless Home Security Deluxe Pack. Also, the Anker PowerCore 10000 Portable Charger for just $19!

The Barnes and Noble Nook Daily Find is a selection of 12 Manga series starters for just $2.99 each. The Romance Daily Find is Denial by Lisa Renee Jones for $1.99.

Kobo’s Daily Deal is Misery by Stephen King for $1.99. The Extra Daily Deal is LUCY: The Complete Lucy Kendall Series with Bonus Content by Stacy Green for $4.99.

iTunes’ Weekly Bestsellers Under $4 includes Women in the Middle Ages by Frances and Joseph Gies for 99 cents.

(A note on Daily Deals: All prices current at the time of posting and subject to change. Most items marked Daily Deals are good for only the day posted.

Many large promotions have discount pricing that is set by the publisher. This usually means that titles can be found at a discount price across most platforms (with iTunes sometimes being the exception). If you have a favorite retailer you like to patronize, check the title on that website. There is a good chance that they will be matching the sale price.)


Daily Links are interesting links I discover as I go about my online day. The frequency and number of links posted depend upon the daily news. I also post other, different links of interest on Twitter, Facebook, and on the Google Plus eBook Evangelist Page.

Daily Links and Deals: Technology is changing how we live, but it needs to change how we work

daily_links_1Today, a thought piece on whether technology has really had enough  impact on the way we work. Also, stories on Comcast data caps and fees, wireless uses, Blendle goes mobile and a verdict in Google versus Oracle. In deals, there’s a indoor/outdoor movie screen and an interesting iXCC 5-port USB 10A 50W Universal High Capacity Fast Car Charger.

Daily Links for Friday, May 27, 2016:

Technology is changing how we live, but it needs to change how we work (Vox) We see so much new technology in use all around us. But is it actually changing the way we work?

Comcast limits data cap overage fees to $200 a month (Ars Technica) Even with raises in data caps these are some really high fees. And if you want unlimited data, you are going to have to pay for it.

This is the start of the post-app era (Venture Beat) Googbye apps, hello chatbots and AI interfaces. Is this really a pardigm shift in the way we interact with our devices?

New Report: Americans’ Wireless Data Usage More Than Doubled in 2015 vs. 2014 (Infodocket) Yes, we are using more and more data in our daily lives.

The verdict is in: Android is “fair use” as Google beats Oracle (Ars) One milestone down, at least one more appeal to go.

Blendle’s pay-per-article service is available on mobile devices (Engadget) More publishers seem to be using the service. The fact that it is going mobile may bring a lot more people on board.

Deals of the Day:

Amazon’s selection of Kindle Daily Deals includes A Killer Retreat (A Downward Dog Mystery) by Tracy Weber for $1.99.

In Today’s Deals, a Camp Chef OS-144 Indoor/Outdoor Movie Screen. Also, a iXCC 5-port USB 10A 50W Universal High Capacity Fast Car Charger for Apple iPhone, iPad, Samsung, Android and Windows Smartphone and Tablets.

The Barnes and Noble Nook Daily Find is  The Last Kingdom (Last Kingdom Series #1) (Saxon Tales) by Bernard Cornwell for $1.99. The Romance Daily Find is Heartstrings by Sara Walter Ellwood for 99 cents.

Kobo’s Daily Deal is The Red Tent – 20th Anniversary Edition by Anita Diamant for $2.99. The Extra Daily Deal is Jubilee’s Journey by Bette Lee Crosby for 99 cents.

iTunes’ Weekly Bestsellers Under $4 includes Dreamland by Kevin Baker for 99 cents.

(A note on Daily Deals: All prices current at the time of posting and subject to change. Most items marked Daily Deals are good for only the day posted.

Many large promotions have discount pricing that is set by the publisher. This usually means that titles can be found at a discount price across most platforms (with iTunes sometimes being the exception). If you have a favorite retailer you like to patronize, check the title on that website. There is a good chance that they will be matching the sale price.)


Daily Links are interesting links I discover as I go about my online day. The frequency and number of links posted depend upon the daily news. I also post other, different links of interest on Twitter, Facebook, and on the Google Plus eBook Evangelist Page.

Friday Echo: Amazon Echo now available as a refurb

echo_pixEcho News:

Amazon Echo now available as a refurb – If you have been sitting on the fence about buying an Echo, you may have noticed that they tend to sell out quite frequently. Amazon now sells the Echo as a refurbished unit. These are certified refurbished units, which means that Amazon has refurbished, tested, and certified them to look and work like new.  They come with the same 1-year warranty as a new Echo. My only concern about the unit is the price. Personally, I don’t think the price is reduced enough from the new item price to reflect the refurbished status. But it is an option if they are sold out and you have to have one right now…. You can find the link to the refub model on the Amazon Echo page, right under the description.

Apple is opening Siri to developers and smart speakers:  Just ahead of what are rumored to be some Siri-themed announcements at the upcoming World Wide Developer Conference (WWDC), there’s news that  Apple will open Siri to developers and launch Amazon Echo-like smart speaker, report says (Mashable). There has been very little integration between Siri and other third-party apps, unfortunately. It is good news that Apple is going to be opening this up more, especially for iPhone and iPad users. One can’t help but wonder if, given the way that Alexa is always adding more skills and functions, Apple may find that they are too late entering into the game to compete with Amazon and Google on the smart speaker front. IMHO, out of all of the digital assistants, Alexa and Google have the most life-like and natural sounding voices, so it will be interesting to see what happens as the competition opens up.

Echo and Home are endpoints, not the endgame (Recode) It was big news last week that Google was going to have a device that would compete with the Echo. Google is releasing a bit more info about the assistant behind the device (and, yes, please note the small “a” in the word!). According to this article, Google intends for the assistant to be an integrated part of a group of services, not just the Home. Google intends to integrate the assistant with its Allo messaging app for starters, even before the Home shows up on your, … um, doorstep.

According to this article, Alexa, too,  is going to be branching out. She’s already expanded her family into the Dot and the Amazon Tap. She is a part of the Fire TV system and, if the rumors are true, there will be a Fire tablet with Alexa features on the horizon soon. With Apple also entering the smart speaker game, that going to mean a lot of choices for the consumer.

The article brings up the topic of meeting the needs of individual users and how much users hate the concept of switching profiles. It will be interesting to see how all of our digital assistants solve that issue.  I have to bounce back and forth between profiles often. The Amazon Prime account (and therefore Prime Music) is in my husband’s name. All of my ebooks and my audiobooks from Audible are in my account, so naturally, I do a lot of switching back and forth. Integrating the two is one of the key features of how well these devices blend into our lives in the future.

Amazon Tap on the Go: Last weekend, I went out of town and decided to take my Amazon Tap with me. Beside the use of the wake word to activate, one of the big differences between the Echo and the Tap is that the Tap is designed to be portable. I brought one of my Fire HD 6 tablets with so I had the Alexa app for set up – on the Fire I can switch between mine and my husband’s accounts because of family sharing.  I knew that I would have to use the app to set up the Tap when I got there, but I had no idea what I was in for.

After this weekend, I have to say that using the device on hotel WiFi was a less than optimal experience. Like many public connections, the WiFi kept disconnecting and requiring me to login again. Every time the WiFi disconnected, so did the Fire tablet. That meant my Alexa app was offline and Alexa gets a little bit less reliable. By Saturday night, the Tap wouldn’t even set an alarm for Sunday morning without me running set up through the app again. I know the Fire tablets are a little touchy about the WiFi settings because mine disconnects every time I restart my router. So I think the problem was the tablet, not the Tap, but it was still frustrating. I plan to be doing some further testing with it on public WiFi over the next few weeks.

If you have traveled with your Tap, please leave me a comment and let me know what your experience was.

Echo How-to Books: I have started reading some of the how-to books available on the Echo and the Tap. Most of these are available to read for free as part of the Kindle Unlimited program. Over this past week, I read Amazon Echo: The 2016 User Guide And Manual: Get The Best Out Of Amazon Echo by Martin Butler.  This book is really, really basic. It is less than a hundred pages and the first third of it is dedicated to describing the Echo and what it is. For anything too involved, the author relies on sending you to the Echo help page for further assistance. There is very little here that you cannot get by simply reading the device product and help pages yourself.  I would give this one a pass. 😦

Things to try:  In honor of the 2016 Scripps National Spelling Bee that took place yesterday (May 26th) on ESPN, Alexa has a few new tricks. Ask Alexa: “Give me a Spelling Bee word.”

Also, say “Good Morning” to Alexa and see what happens. Every day, she helps you celebrate something new. For National Fan Fiction day, she confessed to me that she had “recently been busted for reading sci-fi fan fiction.”  There’s a different answer every day.

Need more help with Alexa on your Echo or your Tap? Here’s the help page.

Daily Links and Deals: Unemployed Detroit Residents Are Trapped by a Digital Divide

daily_links_1Today, a look at how the digital divide is affecting the unemployed in Detroit. Also, stories on outsmarting malware, PayPal shutting down its app, Dropbox’s new access requirements and more. In deals, a refurbished pair of Audio-Technica ATH-M50X Professionl Studio Headphones (these are fantastic!).

Daily Links for Thursday, May 26, 2016:

Unemployed Detroit Residents Are Trapped by a Digital Divide (New York Times) Between the skills gap and lack of access to the internet, Detroit residents are hurting without access to the digital world.

How do you outsmart malware? (Techcrunch) Does predicting past malware work to prevent future ones or do we need an entirely different way to circumvent malware?

PayPal is shutting down its Windows Phone, BlackBerry, and Amazon apps (The Verge) The PayPal app will be Android or iOS only as of June 30th.

Dropbox Wants More Access To Your Computer, and People Are Freaking Out (Motherboard) This is worrisome. I am considering a Chromebox for my next desktop so Dropbox will be a must. But this kind of access?

US government is spending billions on old tech that barely works, says watchdog (ZD Net) This will make you feel so much better about still using that old laptop that runs Windows XP….

Deals of the Day:

Amazon’s selection of Kindle Daily Deals includes the modern classic The Poisonwood Bible by Barbara Kingsolver for $2.99.

In Today’s DealsAudio-Technica ATH-M50X Professional Studio Headphones (Black)(Certified Refurbished).

The Barnes and Noble Nook Daily Find is  Burn for Burn (Burn for Burn Series #1) by Jenny Han, Siobhan Vivian for $1.99. The Romance Daily Find is Keeper’s Reach by Carla Neggers for $1.99.

Kobo’s Daily Deal is Bones and Roses (The Cypress Bay Mysteries) by Eileen Goudge for 99 cents.  The Extra Daily Deal is Fatal Whispers – Megan Scott/Michael Elliott Mystery (Book 2) by Sandra Nikolai for $2.99.

iTunes’ Weekly Bestsellers Under $4 includes Tox-Sick: From Toxic to Not Sick by Suzanne Somers for $1.99.

Google is running a Summer Kick-Off Sale promotion.

(A note on Daily Deals: All prices current at the time of posting and subject to change. Most items marked Daily Deals are good for only the day posted.

Many large promotions have discount pricing that is set by the publisher. This usually means that titles can be found at a discount price across most platforms (with iTunes sometimes being the exception). If you have a favorite retailer you like to patronize, check the title on that website. There is a good chance that they will be matching the sale price.)


Daily Links are interesting links I discover as I go about my online day. The frequency and number of links posted depend upon the daily news. I also post other, different links of interest on Twitter, Facebook, and on the Google Plus eBook Evangelist Page.

Daily Links and Deals: E Ink brings rich color to ePaper, but not to e-readers

daily_links_1Today, finally a color e-ink display, but no e-reader yet. Also,  a look at how Hollywood influences library purchases in Australia, a new ComiXology subscription service, the discontinuation of the Nexus Player, and new standards for captions and subtitles. In deals, 60% off some great luggage sets and $20 off Battleborn for the PS4.

Daily Links for Wednesday, May 25, 2016:

Twitter introduces 4 big changes that will make tweets much easier to send and read (PC World) Names and pictures won’t eat into your limit anymore! And a few other good things will be coming soon. Of course, not everyone is happy about these changes.

Google pulls the plug on the Nexus Player (Liliputing) So long, Nexus Player. You’ve been discontinued.

E Ink brings rich color to ePaper, but not to e-readers (Techcrunch) We are getting closer to that color e-reader everyone wants, but we;re not anywhere close to a color e-reader yet!

Comixology launches new digital comic subscription service (Entertainment Weekly) I am in the midst of testing ComiXolgy now. I am testing the app, so there’s more to come on this story. There are a lot of complaints about the app for the Kindle Fire tablets…

Accessibility Standards: World Wide Web Consortium (W3C) Expands Work on Captions and Subtitles for More Accessible Video Content (Infodocket) New global guidelines so that the caption and subtitle experience is more consistent world-wide.

New Email Alerts and RSS Feeds on Congress.gov (In Custodia Legis) If you track different legislation, this is a great new tool! This is replacing Thomas and will be a LOT easier.

Hollywood films drive Australian library book tastes (SMH) Libraries have to concentrate on the titles that readers ask for. In Australia, books buoyed by film adaptations seem to be getting the lion’s share of the interest.

Deals of the Day:

Amazon’s selection of Kindle Daily Deals includes The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary by Joseph Michelli for $1.99.

In Today’s Deals, save up to 60% off luggage & accessories. Also, you can save $20 on Battleborn for the PS4.

The Barnes and Noble Nook Daily Find is The Shadow Revolution: Crown & Key by Clay Griffith, Susan Griffith for $1.99. The Romance Daily Find is Mr. Darcy Forever by Victoria Connelly for $2.99.

Kobo’s Daily Deal is Infinity: Chronicles of Nick by Sherrilyn Kenyon for $1.99. The Extra Daily Deal is Damaged by H.M. Ward for 99 cents.

iTunes’ Weekly Bestsellers Under $4 includes Do Fish Drink Water? Puzzling and Improbable Questions and Answers by Bill McLain for 99 cents.

(A note on Daily Deals: All prices current at the time of posting and subject to change. Most items marked Daily Deals are good for only the day posted.

Many large promotions have discount pricing that is set by the publisher. This usually means that titles can be found at a discount price across most platforms (with iTunes sometimes being the exception). If you have a favorite retailer you like to patronize, check the title on that website. There is a good chance that they will be matching the sale price.)


Daily Links are interesting links I discover as I go about my online day. The frequency and number of links posted depend upon the daily news. I also post other, different links of interest on Twitter, Facebook, and on the Google Plus eBook Evangelist Page.

Daily Links and Deals: As Libraries and Archives Digitize, Implications for Maintaining Individual Privacy

daily_links_1Today, several interesting pieces on the shift to digital with a spotlight on both libraries and museums. What do these changes mean for the future? Also, stories about copyright and a new search results page for Google. In deals, running shoes, Ray-Ban sunglasses for $60 and deals on Seiko men’s watches.

Daily Links for Tuesday, May 24, 2016:

Revealed: How copyright law is being misused to remove material from the internet (The Guardian) Yesterday, I posted a link to a story on how people are misusing fair use as an excuse to commit piracy. This is a post on how copyright is being misused for censorship.

Chicago will have a film archive of live performance (Chicago Tribune) Chicago has a vibrant life theater and performance scene. This archive is an exciting development for the city.

Museums in the Age of Social (And how to support them)  (NEH) More and more museums are putting digital collections online. What does this mean for the relationship between institutions and their audiences?

Desktop Google Search redesign places Knowledge Graph results inline, displays links in cards (9 to 5 Google) That search page is going to look a little bit different!

As Libraries and Archives Digitize, Implications for Maintaining Individual Privacy (Mediashift) From a series about how libraries are changing, a look at what happens to privacy when analog goes digital.

Deals of the Day:

Amazon’s selection of Kindle Daily Deals includes Prince: A John Shakespeare Mystery by Rory Clements for 99 cents.

In Today’s Deals, Mizuno running shoes, Ray-Ban sunglasses for $60, an Oreck Upright Vacuum and Seiko men’s watches starting at $49.99.

The Barnes and Noble Nook Daily Find has two Bob Dylan biographies in honor of his birthday. The Romance Daily Find is Grave Vengeance by Lori Sjoberg for 99 cents.

Kobo’s Daily Deal is The Bone Collector (The First Lincoln Rhyme Novel) by Jeffery Deaver for $1.99. The Extra Daily Deal is Realities by Marian D. Schwartz for $1.99.

iTunes’ Weekly Bestsellers Under $4 includes Abandoned Prayers: An Incredible True Story of Murder, Obsession and Amish Secrets by Gregg Olsen for $1.99.

(A note on Daily Deals: All prices current at the time of posting and subject to change. Most items marked Daily Deals are good for only the day posted.

Many large promotions have discount pricing that is set by the publisher. This usually means that titles can be found at a discount price across most platforms (with iTunes sometimes being the exception). If you have a favorite retailer you like to patronize, check the title on that website. There is a good chance that they will be matching the sale price.)


Daily Links are interesting links I discover as I go about my online day. The frequency and number of links posted depend upon the daily news. I also post other, different links of interest on Twitter, Facebook, and on the Google Plus eBook Evangelist Page.

The non-story about Amazon’s price drop guarantee

price-tag-374393_640

There is a story from yesterday from Recode that’s gotten some traction in the news that says that Amazon has stopped refunding for price drops withing 7 days of your purchase. The information is based on a Reddit thread of what seemed like mostly unhappy customers.

The truth is, this is sort of a non-story. Amazon has experimented for years with dynamic pricing  (where different customers may see different prices for the same item). Prime Membership status has also been a factor. (You used to be able to see a different price if you logged in in as a Prime member and a lower one if you browsed under a non-Prime account.)

Amazon officially dropped the price adjustment on most items back in 2008.  Originally, the price guarantee extended to 30 days. The policy was then dropped, although some customers continued to be able to get refunds within seven days of a purchase. You can read a thread about it here on the Amazon customer forums. The thread has been resurrected several times over the last six months when customers started reporting that Amazon was no longer honoring refund requests.

According to the Recode article,

Amazon spokeswoman Julie Law told Recode the policy was always limited to televisions and that any customer who has received refunds on other products was granted an “exception.” But it’s clear that those exceptions were previously given out freely, and now they are not.

The Recode piece suggests that price-tracking companies like Earny and Paribus have played a role in Amazon’s change in their unofficial refund policy. While price tracking may be a factor, it is apparent that Amazon has  paying more attention to its bottom line. A few months back, we were seeing stories about serial returners getting their accounts banned for excessive returns.  One of the Reddit posters said they had asked for price drop refunds over 50 times in the last 3 years. That seems like a very high number – I’ve been an Amazon member for almost 20 years and have only asked for a price drop refund once. Given the cost of providing customer service, maybe Amazon is deciding that price drop refunds are just too expensive in the long run.

Does it matter to you whether Amazon does refunds when prices drop? Or, do you do like I do and watch prices before you buy?