I’ve been talking a lot here on the blog about the critical update Amazon has been rolling out for the older Kindles. I’ve talked about the e-mails (here), the Web messages (here), the snail mail (here), and even the the fact that Snopes.com addressed the rumors surrounding the update. There’s been no doubt that Amazon wants to make sure its customers install this critical security fix.
Today, however, Amazon took it one step further. We actually got a recorded phone call at the house from Amazon reminding us that we need to update our Kindles in order to keep accessing the Kindle libraries and Amazon’s servers. The recorded message, which was repeated twice, re-iterated the instructions on the Kindle update page and emphasized that Amazon customer service was available any time to offer assistance by calling 1-866-321-8851.
The recording instructed us to please disregard the message if we had already updated within the last few days. (We had done all of ours over the last few days.)
[Please insert Adelle “Hello” joke here.]
Did you get a phone call about your update?