Someone from Amazon posted an update on the Amazon Device forum on Monday to the “Oops! Something went wrong” error message problem for FreeTime. Note that this is NOT a permanent fix, but is meant to allow people to use their tablets while Amazon is working on the fix.
First Measure: Device Reboot
- Press and hold the power button for 15 seconds
- Turn back on the device
Second Measure: Clearing FreeTime App Data
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Switch to adult profile on the tablet
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Tap on the Settings icon
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Tap on Apps & Games row
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Tap on Manage All Applications
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Swipe right to see all applications (ALL will be underlined in orange)
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Scroll down and select FreeTime
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Tap CLEAR CACHE
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Tap MANAGE SPACE
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Tap OK on the Are you sure you want to clear data from Amazon FreeTime popup window that appears
More to come on this story!