Barnes and Noble sends customers email about defective charger (finally)

bn_adapterI have written several posts about the issues plaguing Barnes & Noble’s new $50 NOOK tablet. In December, malware was discovered by researchers on the tablet. The company countered that with an announcement stating that they had already corrected the malware issue. A few weeks later,  Barnes & Noble voluntarily recalled the tablets, stating that there was a defect in the power adapter included with the device.

Today, Barnes & Noble finally sent an email letting customers know about the defective power adapter that came with the $50 Barnes & Noble tablet.  (I received my email this morning.) It seems like Barnes and Noble was waiting for the replacement adapters to be available before contacting customers

According to the email, Barnes & Noble is voluntarily recalling the charger because the casing can break when plugged in to an electrical outlet and cause an electric shock.

The recalled adapter bears the model number TPA-95A050100UU and was sold with the $50 Nook 7′ tablet with model number BNTV450.

Barnes and Noble is offering a replacement adapter and a $5 gift card upon the return of the adapter. According to the email,

If you have the power adapter that came with the NOOK Tablet 7″, you should immediately stop using the power adapter and go to https://help.barnesandnoble.com/app/tablet7_adapter_replacement to register to participate in the recall. Barnes & Noble will provide you with a free replacement adapter along with a $5 Barnes & Noble gift card upon return of the recalled adapter. In the meantime, you can charge your NOOK Tablet 7″ by using your computer and a USB cable.

If you need additional assistance, please contact Barnes & Noble at (877) 886-5025 from 8am to 11pm ET, Monday through Friday, or 9am to 11pm ET on Saturday and Sunday, or visit our website atwww.barnesandnoble.com and click on “Product Recalls” listed at the bottom of the B&N.com home page for more information.

After I registered for the recall, I was told that I would receive a UPS return shipping label in the mail. Within minutes, I received an email with a link to print the label.

According to the instructions, after I return the defective adapter to the Returns Center, a replacement power adapter will be shipped out via UPS 2-Day Delivery and a $5 gift card will be included. Note that you must enter your device’s serial number to register for the recall.

As of this writing, the Nook 7″ tablet is still listed as unavailable on the Barnes and Noble website.

Photo © The Ebook Evangelist,  All rights reserved.

Barnes & Noble recalls the new $50 NOOK tablet

nook_recallFriday,  it was reported the Barnes & Noble had pulled the tablet from its stores, both physical and online. Supposedly, the recall is due to three faulty chargers. according to an article on Android Police, the company is seeking an alternate source for the charging adapter. In the meantime, the device can be charged via USB.

When Barnes & Noble first released its new $50 NOOK tablet last November, it seemed like it could be a viable alternative to the $50 Fire tablet by Amazon. The initial promise of the cheap tablet that included Google services seemed like a product that could put Barnes & Noble back as a contender in the ereader game.

However, the discovery of the ADUPS malware was included in the tablet software was a major misstep for the company’s new tablet direction. Conflicting reports about whether the firmware had been updated and claims of other exploits didn’t help the situation.

Friday,  it was reported the Barnes & Noble had pulled the tablet from its stores, both physical and online. Supposedly, the recall is due to three faulty chargers. according to an article on Android Police, the company is seeking an alternate source for the charging adapter. In the meantime, the device can be charged via USB.

Oddly, a link for the tablet still shows on the main NOOK page, but is unavailable on the product page.

I have the feeling there is more to come here….

How does the new $50 NOOK tablet compare to the $50 Fire?

nook_tab_2016

Barnes and Noble has a new NOOK tablet coming on November 25th. Most recently, B & N has had a line of tablets co-branded with Samsung, but now is getting back into the tablet game again with this new budget friendly device. It’s priced at $50, clearly competing with Amazon’s 7 inch Fire tablet.

Here’s a comparison table of the specs for the two devices:

Fire 7” NOOK
Price Starting at $49.99 $49.99
Screen Size 7″ IPS Display 7″ IPS Display
Resolution 1024 x 600 (171 ppi) 1024 x 600 (171 ppi)
Colors Black, Magenta, Blue, Tangerine Black
Processor Quad-core 1.3 GHz Unknown
Alexa Enabled Yes No
Google Play No Yes
Content Access to millions of movies, TV episodes, songs, books, apps, games, and more via AMAZON Audio: M4A, 3GA, AAC, MP3, FLAC, WAV, OGG, AAC

Video: MP4, 3GP, WMV, ASF, AVI, FLV, MKV, WEBM

Gallery (pictures): JPEG, GIF, PNG, BMP

Reader/Other: PDF, ePUB, DRP, ePIB, HWP, HWT, HML, HWPX, DOC, DOCX, TXT, RTF, DOT, DOTX, HWDT, XLSX, XLSB, XLS, XLSM,XLTX, XLTM, XLT, CELL, HCDT, PRN, TXT, CSV, TSV, HTML, HTM, PPTX, PPT, POTX, THMX, SHOW, HSDT, HTHEME

Audio Mono speaker,

Built-in microphone

Unknown (website specs only list headphone jack)
Storage 8 or 16 GB

(expandable by up to 200 GB microSD card)

Free unlimited cloud storage for Amazon content

8GB on-board memory

Add up to 128GB with an optional microSD card and store eligible eBooks (NOOK Books® with Digital Rights Management enabled only) to make more room. All of your NOOK® purchases are stored for free in the NOOK Cloud.

Cameras VGA Front-facing camera +

2 MP rear-facing camera with 720p HD video recording

Front: VGA

Rear: 2 MP

Connectivity Single-band Wi-Fi b/g/n Dual-Band (2.4GHz/5GHz) Wi-Fi (802.11 a/b/g/n)

 

Battery Life* Up to 7 hours of reading, surfing the web, watching video, and listening to music Up to 7 hours of reading, watching videos and web browsing
Weight** 11.0 oz (313 g) 8.80 oz
Dimensions** 7.5” x 4.5” x 0.4”

(191 x 115 x 10.6 mm)

7.40” x 4.2” x 0.39”

 

Customer Support Screen Sharing + email, web, and phone In-store support provides assistance for setup, connectivity, and basic troubleshooting when you visit Barnes & Noble bookstores

The specs on the new NOOK tablet seem pretty comparable with the 7″ Fire. There are a few pluses for the Nook. Unlike the Fire, the new Nook doesn’t have the special advertising offers on the lock screens. It also runs a straight version of Android (6.0) and has the Google Play store installed on the tablet. (You can install the Play store on the Fire, but it involves work and whether it continues to function is at the mercy of software updates.) The new NOOK tablet also features dual band WiFi rather than the single band sported by the Fire.

The Fire, of course, now has voice integration with digital assistant Alexa installed on the device.

The tablet is available for pre-order now with free shipping on the Barnes and Noble website. Tablets begin shipping on Friday, November 25, 2016. It will also will be available in stores on Black Friday.

I ordered one of the these new NOOK tablets and will be posting a review after I have played with it for a while. 🙂

And PS: If you are interested in one, at least for the time being, the Samsung-branded NOOK tablets are still available (and at sale prices!).

Daily Links and Deals: How music streaming service exclusives make pirating tempting again

daily_links_1In today’s stories, we look at music streaming exclusives’ effect on the streaming industry, the tablet market and the future of the Nook. In today’s deals, $2 genre Kindle books, a Samsung 65-inch TV, colored pencils and continuing deals on Kindle e-ink e-readers and Fire tablets.

Daily Links for Sunday, April 10, 2016:

Are you a bad boyfriend? These techies can fix that for $70 a month (Guardian) This is one of those digital life things that makes me shake my head. Would you use this? Or want to be on the receiving end of it?

The tablet market is 100 million units smaller than expected. What happened? (ReCode) What’s the driving factor for these changes? Price? Upgrade cycles? Competition from devices like the $50 Fire?

How music streaming service exclusives make pirating tempting again (The Verge) Yes, streaming is the future. But this exclusivity thing has got to go.

YouTube Copyright Claim Strips Audio Out of Conference on Surveillance Overreach (Motherboard) Um… Calling youTube’s system mere broken may be an understatement.

Google Fiber drops its free basic tier in Kansas City, replaces with $50/m 100Mbps plan (9 to 5 Google) The free is gone, but the new plan sounds like a pretty good deal.

B&N Outsources Nook Functions to Indian Tech Company (The Digital Reader) I missed this story the other day, but it does not bode well for Nook lovers.

Deals of the Day:

Amazon’s selection of Kindle Daily Deals includes George R.R. Martin’s Dreamsongs: Volume I for $1.99.

In Today’s Deals, a Samsung UN65J6300 65-Inch 1080p Smart LED TV, $2 kindle books and Prismacolor Verithin Colored Pencils for your coloring books! And, I don’t play, so I probably need someone to explain the purpose of this Bushnell Tour V3 Jolt Standard Edition Golf Laser Rangefinder to me…. Does it help you choose which club to use?

Those Kindle and Fire deals are still available: You can still save on the Fire HD 6, the pre-owned Fire tablets, and the great  Kindle Deals for customers with Amazon Prime. The 16 GB version on the 7″ Fire is back up to its original price of $$69.99! I’m still recommending the 16gb HD6 for only $20 more as the better value if you prefer a higher resolution.

The Barnes and Noble Nook Daily Find is Ladies’ Night by Mary Kay Andrews for $2.99. The Romance Daily Find is Starry Nights by Daisy Whitney for $1.99.

Kobo’s Daily Deal is Nights in Rodanthe by Nicholas Sparks for $1.99.

There are still several Kobo several promotions available for a little longer. ♥ Through April 11, get 3 ebooks for the price of 2 (terms and conditions apply). You can get free shipping on any Kobo e-reader through April 13, 2016. And, until April 18, select Romantic Times winners & nominees are on sale for under $3.

iTunes’ Weekly Bestsellers Under $4 includes A Land More Kind Than Home by Wiley Cash.

(A note on Daily Deals: All prices current at the time of posting and subject to change. Most items marked Daily Deals are good for only the day posted.

Many large promotions have discount pricing that is set by the publisher. This usually means that titles can be found at a discount price across most platforms (with iTunes sometimes being the exception). If you have a favorite retailer you like to patronize, check the title on that website. There is a good chance that they will be matching the sale price.)


Daily Links are interesting links I discover as I go about my online day. The frequency and number of links posted depend upon the daily news. I also post other, different links of interest on Twitter, Facebook, and on the Google Plus eBook Evangelist Page.

Daily Links and Deals: How-To: Manage your ‘digital afterlife’ while you’re still here to do it

daily_links_1Daily Links for Friday, March 4, 2016:

UCLA Library works with faculty to cut students’ cost for course materials (UCLA) – This sounds like a great program. I wish they had something like this when I was in college.

The Untold Story of How Magazine Media is Winning (Folio) – This is a  fascinating look at the magazine industry in the digital age.

AT&T is bringing internet-style targeted advertising to TV (Engadget) – Like ads chasing us across websites wasn’t bad enough?

How-To: Manage your ‘digital afterlife’ while you’re still here to do it (9 to 5 Google) –  With so much more time being spent online, we have to think now about managing digital assets and our digital afterlife.

B&N is Shutting Down One of Its Top Three Digital Blunders on 15 March (The Digital Reader) – Goodbye NOOK UK, Goodbye NOOK Video and Goodbye NOOK Apps. Some great insights from Nate at The Digital Reader on why.

Deals of the Day:

Amazon’s Kindle Daily Deals includes Liar, Temptress, Soldier, Spy: Four Women Undercover in the Civil War by Karen Abbott for $1.99.

The Barnes and Noble Nook Daily Find is Died in the Wool (Knitting Mystery Series #1) by Mary Kruger for $1.99. The Romance Daily Find is Nowhere but Here (Thunder Road Series #1) by Katie McGarry for $1.99.

Kobo’s Daily Deal is A Darker Domain by Val McDermid for 99 cents.

iTunes’ Weekly Bestsellers Under $4 includes Black Water Rising by Attica Locke for 99 cents.

Google is having a Read up to 50% Free special. You can read half the book as a sample before you decide to buy. (This is not exactly my idea of a deal, but maybe for some people ….)

(A note on Daily Deals: All prices current at the time of posting and subject to change. Most items marked Daily Deals are good for only the day posted.

Many large promotions have discount pricing that is set by the publisher. This usually means that titles can be found at a discount price across most platforms (with iTunes sometimes being the exception). If you have a favorite retailer you like to patronize, check the title on that website. There is a good chance that they will be matching the sale price.)


Daily Links are interesting links I discover as I go about my online day. The frequency and number of links posted depend upon the daily news. I also post other, different links of interest on Twitter and on the Google Plus eBook Evangelist Page.

Weekly Barnes and Noble Promotions

b_and_NBarnes and Noble is running several promotions this week:

Enjoy $10 Off the NOOK by Samsung 7.0 (List Price: $149.99, Sale Price: $139.99)  – This is B & N’s custom branded tablet for reading. It features a 7″ display, 1280 x 800 Pixel Resolution, 216 ppi, 8GB on-board memory, a microSD card slot for up to a 32GB card, front and rear cameras, and an approximately 10 hour battery life.

Exclusive Vinyl: Only at Barnes & Noble! Shop BN.com –  Barnes and Noble is now carrying a large selection of vinyl. This promotion highlights some of the titles that can’t be found anywhere else.

Test Your Harry Potter Knowledge with TRIVIAL PURSUIT: World Of Harry Potter Edition! Shop BN.com – This special HP version of Trivial Pursuit allows fans to test their knowledge of this beloved movie franchise across 6 categories including: The Dark Arts, HOGWARTS™, Magical Spells & Potions, Magical Objects, Magical People and Animals & Magical Creatures. Ages 8+.

Take 30 to 50% Off Classic TV! Shop BN.com – DVD seasons of TV classics includes Fantasy Island, Little House on the Prairie, Hill Street Blues, China Beach and many more.

Take $10 Off Your Purchase of $75 or More With Code BNMARCH10! Shop BN.com – Use the coupon code and save $10, but act fast! This particular deal is only good today, March 2, 2016.

Promotions are for the week ending March 6, 2016.

Device Deals: Kindle, Fire, Nook and Kobo

fire_6_2How about an e-reader for Valentine’s Day? Kindle, Nook and Kobo are all having special deals on devices just in time for gift-giving.

Amazon: 

Until February 13, 2016, Amazon has all most of their Kindle and Fire devices on sale.  Want a $40 Fire Tablet? A Kid’s Bundle? A new Paperwhite? Amazon is also featuring a number of bundles which include the device and the accessories together. All of these are available at reduced prices.

Barnes and Noble:

Do you have an old Nook that has seen better days? Barnes and Noble is offering you $50 towards a new Samsung Nook for you a trade-in on your old device. Offer is good until March 5, 2016 and terms and conditions apply. You can find more details here.

Kobo:

And, if you have been wanting a new Kobo ereader, this is the perfect time. Through February 14, 2016, you can get the Kobo Glo HD e-reader for  just $109.99. Free delivery is included.

Which do you think is a better gift? A box of chocolates or an e-reader? 🙂